Quality Management System
Manly Hydraulics Laboratory (MHL) operates a Quality Management System that is certified by BSI to ISO 9001:2008.
The scope of MHL's certification comprises:
''Provision of specialist environmental services of water environments ranging from rivers, estuaries and coastal waters to urban drainage and sewer systems. Services include investigations and advice pertaining to ports, harbours, marinas and breakwaters; oceanography; maritime and coastal structures; beach erosion and foreshore protection; rivers, estuaries, flood plains; dams, water supply and wastewater systems; outfalls and stormwater; fishways, open channels and irrigation systems. Installation and maintenance of environmental monitoring instrumentation, enabling real-time data capture, internet based information dissemination, analysis, warning and predictive modelling of oceanographic, meteorological, hydrological and hydraulic systems.''
Within this system a Project Quality Plan (PQP) is established and maintained for each project which describes the specific structure and quality control system for that commission. The PQP is maintained by the Project Manager and includes project specific procedures and quality/performance milestones that are audited and verified over the course of the project.